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Lone Star Golf Cars | Dallas Texas United states
Expires: May 21, 2026
Regional Service Manager (Texas, Oklahoma, Arkansas, New Mexico & California)
Lone Star Golf Cars
Job Summary
We are seeking a Regional Service Manager to oversee and improve service operations across multiple store locations throughout Texas, Oklahoma, Arkansas, New Mexico, and California. This role is responsible for driving service department performance, improving technician productivity, ensuring high-quality customer experience, and maintaining operational consistency across all locations.
This is a hands-on leadership role that requires regular travel, strong communication, and the ability to identify problems quickly and implement solutions.
Responsibilities
The Regional Service Manager oversees service department performance across all assigned locations, ensuring each store meets productivity, efficiency, and customer satisfaction goals. This includes monitoring technician output, managing workflow, improving turnaround times, and ensuring quality standards are consistently met.
This role works closely with store leadership to ensure service and sales departments operate in alignment, with clear communication and accountability. The Regional Service Manager identifies underperforming stores or teams and implements corrective action plans to improve results.
Inventory and parts management is a key responsibility, including ensuring accurate parts inventory, minimizing delays, and supporting efficient repair operations. The Regional Service Manager also helps standardize processes across all locations to improve consistency and scalability.
The role includes reviewing service KPIs, monitoring warranty work, managing rework issues, and ensuring all service activity is properly documented. The Regional Service Manager must be present in stores regularly, coaching teams, observing operations, and reinforcing expectations.
Qualifications
Candidates must have prior leadership experience overseeing service operations within a multi-location or retail environment. A strong understanding of service workflow, technician management, and operational efficiency is required. Experience in automotive, golf carts, powersports, RV, marine, or similar industries is preferred.
The ideal candidate is highly organized, detail-oriented, and able to manage multiple locations effectively while maintaining a strong presence in the field.
Requirements
This position requires frequent travel across Texas, Oklahoma, Arkansas, New Mexico, and California locations. Candidates must be based in the Dallas–Fort Worth (DFW) area or willing to relocate. The ideal candidate is comfortable working in a fast-paced environment and available to support operations during peak business periods when needed.
What We Offer
We offer a competitive base salary with the opportunity to earn additional income through a performance-based bonus structure tied to key service KPIs, revenue growth, and overall operational performance. Benefits include health, dental, and vision insurance, a 401(k) plan, and paid time off. This is an opportunity to join a growing, multi-state dealership group with strong long-term career growth potential.
Pay: $65,000.00 - $110,000.00 per year
Benefits:
Expires: May 21, 2026
Regional Service Manager (Texas, Oklahoma, Arkansas, New Mexico & California)
Lone Star Golf Cars
Job Summary
We are seeking a Regional Service Manager to oversee and improve service operations across multiple store locations throughout Texas, Oklahoma, Arkansas, New Mexico, and California. This role is responsible for driving service department performance, improving technician productivity, ensuring high-quality customer experience, and maintaining operational consistency across all locations.
This is a hands-on leadership role that requires regular travel, strong communication, and the ability to identify problems quickly and implement solutions.
Responsibilities
The Regional Service Manager oversees service department performance across all assigned locations, ensuring each store meets productivity, efficiency, and customer satisfaction goals. This includes monitoring technician output, managing workflow, improving turnaround times, and ensuring quality standards are consistently met.
This role works closely with store leadership to ensure service and sales departments operate in alignment, with clear communication and accountability. The Regional Service Manager identifies underperforming stores or teams and implements corrective action plans to improve results.
Inventory and parts management is a key responsibility, including ensuring accurate parts inventory, minimizing delays, and supporting efficient repair operations. The Regional Service Manager also helps standardize processes across all locations to improve consistency and scalability.
The role includes reviewing service KPIs, monitoring warranty work, managing rework issues, and ensuring all service activity is properly documented. The Regional Service Manager must be present in stores regularly, coaching teams, observing operations, and reinforcing expectations.
Qualifications
Candidates must have prior leadership experience overseeing service operations within a multi-location or retail environment. A strong understanding of service workflow, technician management, and operational efficiency is required. Experience in automotive, golf carts, powersports, RV, marine, or similar industries is preferred.
The ideal candidate is highly organized, detail-oriented, and able to manage multiple locations effectively while maintaining a strong presence in the field.
Requirements
This position requires frequent travel across Texas, Oklahoma, Arkansas, New Mexico, and California locations. Candidates must be based in the Dallas–Fort Worth (DFW) area or willing to relocate. The ideal candidate is comfortable working in a fast-paced environment and available to support operations during peak business periods when needed.
What We Offer
We offer a competitive base salary with the opportunity to earn additional income through a performance-based bonus structure tied to key service KPIs, revenue growth, and overall operational performance. Benefits include health, dental, and vision insurance, a 401(k) plan, and paid time off. This is an opportunity to join a growing, multi-state dealership group with strong long-term career growth potential.
Pay: $65,000.00 - $110,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
- Describe your experience managing service operations across multiple locations. How many locations and how many technicians were you responsible for?
- What service KPIs have you directly managed (e.g., technician productivity, turnaround time, revenue per RO)? Which ones did you improve, and how?
- If you walk into a service department that is underperforming, what are the first three things you look at and fix?
- This role requires frequent travel across Florida and the East Coast. Are you currently based in South Florida or willing to relocate, and are you comfortable with regular travel?
- How do you ensure strong communication and alignment between service and sales teams within a store?
- How do you hold people accountable to processes and procedures?
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