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Fairlawn Country Club | Akron Ohio United states
Expires: June 16, 2024
Full job description
Job Title: Outside Golf Service Manager
Summary:
The Outside Golf Service Manager oversees the efficient operation of all outside golf services at the golf course or country club. This includes managing the golf cart fleet, driving range, and overall customer service experience for golfers. The role requires strong leadership, organizational skills, and a passion for delivering exceptional service to members and guests.
Responsibilities:
Staff Management:
Recruit, train, and supervise outside golf service staff, including valets, cart attendants, and driving range attendants.
Schedule staff shifts and ensure adequate coverage during peak times.
Conduct regular performance evaluations and provide feedback to improve service quality.
Customer Service:
Ensure a welcoming and hospitable environment for all golfers and guests.
Address any customer concerns or complaints promptly and professionally.
Implement strategies to enhance the overall customer experience and satisfaction.
Fleet Management:
Maintain a well-functioning fleet of golf carts, ensuring cleanliness, safety, and proper maintenance.
Coordinate with the maintenance team to schedule regular inspections and repairs as needed.
Monitor inventory of golf carts and other equipment, ordering replacements as necessary.
Driving Range Operations:
Manage the operation of the driving range, including ball dispensing, equipment rental, and cleanliness.
Monitor range usage and adjust staffing levels as needed to meet demand.
Coordinate with the pro shop to promote driving range services and generate revenue.
Qualifications:
Previous experience in golf course management or hospitality management preferred.
Strong leadership and interpersonal skills with the ability to motivate and inspire staff.
Excellent customer service skills with a focus on exceeding expectations.
Knowledge of golf etiquette, rules, and procedures.
Ability to work flexible hours, including evenings, weekends, and holidays.
Proficiency in computer applications such as MS Office and golf course management software.
Valid driver's license and clean driving record.
Physical Requirements:
Ability to stand, walk, and lift heavy objects for extended periods.
Comfortable working outdoors in various weather conditions.
Capable of operating golf carts and other motorized equipment safely.
Salary and Benefits:
Salary range varies based on experience and location.
Benefits may include health insurance, retirement plans, employee discounts, and golf privileges.
Tipping facility as well.
Note: This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of duties, skills, efforts, or working conditions associated with it. Responsibilities may change to accommodate organizational goals and priorities.
Job Type: Part-time
Pay: $15.00 - $17.00 per hour
Schedule:
Expires: June 16, 2024
Full job description
Job Title: Outside Golf Service Manager
Summary:
The Outside Golf Service Manager oversees the efficient operation of all outside golf services at the golf course or country club. This includes managing the golf cart fleet, driving range, and overall customer service experience for golfers. The role requires strong leadership, organizational skills, and a passion for delivering exceptional service to members and guests.
Responsibilities:
Staff Management:
Recruit, train, and supervise outside golf service staff, including valets, cart attendants, and driving range attendants.
Schedule staff shifts and ensure adequate coverage during peak times.
Conduct regular performance evaluations and provide feedback to improve service quality.
Customer Service:
Ensure a welcoming and hospitable environment for all golfers and guests.
Address any customer concerns or complaints promptly and professionally.
Implement strategies to enhance the overall customer experience and satisfaction.
Fleet Management:
Maintain a well-functioning fleet of golf carts, ensuring cleanliness, safety, and proper maintenance.
Coordinate with the maintenance team to schedule regular inspections and repairs as needed.
Monitor inventory of golf carts and other equipment, ordering replacements as necessary.
Driving Range Operations:
Manage the operation of the driving range, including ball dispensing, equipment rental, and cleanliness.
Monitor range usage and adjust staffing levels as needed to meet demand.
Coordinate with the pro shop to promote driving range services and generate revenue.
Qualifications:
Previous experience in golf course management or hospitality management preferred.
Strong leadership and interpersonal skills with the ability to motivate and inspire staff.
Excellent customer service skills with a focus on exceeding expectations.
Knowledge of golf etiquette, rules, and procedures.
Ability to work flexible hours, including evenings, weekends, and holidays.
Proficiency in computer applications such as MS Office and golf course management software.
Valid driver's license and clean driving record.
Physical Requirements:
Ability to stand, walk, and lift heavy objects for extended periods.
Comfortable working outdoors in various weather conditions.
Capable of operating golf carts and other motorized equipment safely.
Salary and Benefits:
Salary range varies based on experience and location.
Benefits may include health insurance, retirement plans, employee discounts, and golf privileges.
Tipping facility as well.
Note: This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of duties, skills, efforts, or working conditions associated with it. Responsibilities may change to accommodate organizational goals and priorities.
Job Type: Part-time
Pay: $15.00 - $17.00 per hour
Schedule:
- Day shift
- Evening shift
- Morning shift
- Day Shift (Required)
- Night Shift (Required)
- Akron, OH 44313 (Required)
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