GolfJobs
Well-known member
New Berlin Hills Golf Course | New berlin Wisconsin United states
Expires: March 18, 2024
Description
The Head Golf Professional oversees and maintains all facets of the golf operation. Responsible for the day-to-day golf operations. Provides professional support, direction, management, training, and leadership to golf staff associates. Promotes and nurtures customer relations and enhances the quality of the golf experience.
Key Responsibilities of the Head Golf Professional:
Expires: March 18, 2024
Description
The Head Golf Professional oversees and maintains all facets of the golf operation. Responsible for the day-to-day golf operations. Provides professional support, direction, management, training, and leadership to golf staff associates. Promotes and nurtures customer relations and enhances the quality of the golf experience.
Key Responsibilities of the Head Golf Professional:
- Oversees golf operations including tournaments, league, rules, tee sheet activity, merchandise inventory, range operations, player service operations, cart fleet, and may assist with supervising other departments.
- Assists in the development and day to day tracking of the budget and business plan. Helps to control expenses in relation to revenues.
- Creates a customer service-oriented atmosphere that promotes the game of golf and meets the needs of the guests. Ensures that associates provide a high level of customer service.
- Works closely with the Superintendent and the Food and Beverage Managers daily to ensure timely communication and to establish a good working relationship.
- Provides leadership and vision to golf staff, building people, and preparing them for career advancement.
- Prepares work schedules and assigns associates areas of responsibility.
- Performs payroll tasks as scheduled and adjusts prior to submitting to payroll. Monitors hours to maximize productivity and minimize overtime.
- Provide golf instruction through lessons and clinics to guests and juniors.
- Responsible for interviewing, hiring, training, planning, assigning, and directing work, evaluating performance, rewarding, and disciplining associates; addressing complaints and resolving problems.
- Manages department members that may include but is not limited to: Assistant and Associate Golf Professionals, Golf Shop Manager, Golf Shop Assistants, Cart Attendants, and Guest Services Attendants.
- Assures that effective orientation and training are given to each new associate. Develops ongoing training programs.
- Monitors business volume forecast and plans accordingly in areas of manpower, productivity, costs, and other expenses.
- Responsible for implementing and maintaining excellent service to achieve guest satisfaction.
- Incorporates safe work practices in job performance.
- Regular and reliable attendance.
- Performs other duties as required.
- Class A member of PGA/LPGA
- Level 3 Apprentices with proper experience may be considered.
- Minimum of three years as a head golf professional, golf shop manager, and/or first assistant with responsibility for daily operations.
- Regularly stands, walks, and sits.
- Occasionally climbs or balances; stoops, kneels, crawls or crouches.
- Frequently uses hands; reaches with hands and arms.
- Frequently talks or hears, tastes or smells.
- Occasionally lifts 50+ pounds.
- Must have a valid driver’s license.
- Ability to read and speak English is required to perform the duties of the job (e.g., the associates are required to communicate with English speaking customers or co-workers).
- Strong verbal and written communication skills.
- Knowledge of Microsoft Office applications.
- Experience with computerized POS and tee time system. Experience with EZSuite & EZLinks is preferred.
- Experience with Gallus Golf, Golf Genius, or other tournament software.
- Salary range is $60,000 - $65,000 and will be commensurate with experience & education.
- Additional income possible through clinics, lessons, and club repair.
- Benefits package available, including medical, dental, vision, life, 401(k), and more.
- Full-time, year-round position. The golf course is open seasonally.
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