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Soboba Casino | San jacinto California United states
Expires: March 14, 2024
Summary
The Golf Starter is one of the most visible employees of the facility. This position is tasked with providing customers with service regarding tee times, tee time coordination, rules and policies and pace-of-play. This position is also responsible for assisting with accurate daily play totals and other duties as directed.
Duties/Responsibilities
Expires: March 14, 2024
Summary
The Golf Starter is one of the most visible employees of the facility. This position is tasked with providing customers with service regarding tee times, tee time coordination, rules and policies and pace-of-play. This position is also responsible for assisting with accurate daily play totals and other duties as directed.
Duties/Responsibilities
- Provide the highest standards of service and hospitality to the guests and members of Soboba Springs Golf Course.
- Operate the starter’s booth/desk in the highest professional manner.
- Maintain consistent communication with golf shop staff regarding needs of guests, information regarding the golf car fleet and car barn, 1st tee play, and guests making the turn to hole 10.
- Assure the orderly flow of play in accordance with the posted tee times.
- Provide welcoming “first contact” with each customer or groups of customers and ensure they have an enjoyable experience.
- Check with the golf shop for any unusual or special instructions, such as cart paths only etc.
- Be in possession of the daily tee sheet and monitor for updates throughout the shift.
- Maintain the highest standards of conduct and the highest professional image for Soboba Springs Golf Course.
- Cooperate with guests, members and superiors at all times.
- Maintain an adequate supply of scorecards, pencils, tees, ball markers, etc. at the first tee and in other locations on the course as needed.
- Be prepared for inclement weather (rain gear, etc.), understand bad weather procedures and communicate with golf shop during weather alerts as necessary.
- Must be physically present to work a regular, reliable, and predictable work schedule in accordance with business demands, and maintain a consistent and regular attendance record.
- Other duties as may be assigned from time-to-time.
- To perform this job successfully, an individual must be able to satisfactorily perform job duties, demonstrate excellent work habits, deliver superior service to internal and external guests, exhibit the highest degree of professionalism, ethics, and integrity, and comply with all governing policies and procedures.
- Employ positive communication skills and exercise professional interpersonal abilities (tact, diplomacy, and respect) with guests and co-workers at all times.
- Maintain a high degree of professionalism in the workplace, including appearance, communication, attendance, reliability, and teamwork.
- Maintain a high level of organization, including an orderly and neat work area and excellent time management skills, leading to the highest levels of productivity.
- Demonstrate a desire to succeed and willingness to help others succeed.
- Understand the role and responsibilities of the position and demonstrate proficiency in the position requirements.
- Demonstrate support and comply with all Safety program elements including: adherence to policies, exercise of safe work practices, participation in training, use of protective equipment, and reporting all safety concerns, hazards, and non-compliant practices.
- Participate in open communication and provide feedback to management regarding operations, staffing, personal development, and operational productivity.
- Serve as a contributing Team Member of the Soboba Band of Luiseño Indians enhancing the Casino’s operations in all its business endeavors.
- Must be 21 years of age, or older.
- Any combination of education, experience and training that provides the required knowledge, skills and abilities.
- High School Diploma or GED equivalent required.
- Must be able to provide evidence of eligibility to work in the United States of America.
- Ability to obtain and maintain a valid Soboba Tribal Gaming Commission license.
- Required to submit to and obtain negative results on all drug and/or alcohol testing.
- Must have a valid and clean California Driver’s License.
Full-time team members are eligible to participate in a variety of group health and wellness benefits upon timely submission of appropriate enrollment forms. Coverage effective dates vary by plan and additional information will be provided to you during New Hire Orientation. Benefit offerings may change from time-to-time, but presently, Soboba Casino resort offers the following:- 401k Plan
- Basic Life Insurance employer paid ($20,000) with the option to purchase Supplemental Life Insurance
- Medical, Dental & Vision paid for the employee
- Employee Assistance Program
- Wellness Program (Annual Health Fair, Wellness Education, and Incentive Programs)
- Paid Time Off
- Reward and Recognition Program (Quarterly, and Annually)
- Team member Incentives
- Discounted Team member meal
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