Golf senior associate (Full Time) - AURORA COLORADO, UNITED STATES

[GolfJobs]

City of Aurora, CO | Aurora Colorado United states
Expires: April 14, 2024

JOB LOCATION 3609 S Dawson St Aurora, Colorado 80014-4002 City of Aurora, Colorado
It is an exciting time to work for the City of Aurora, we're growing and looking for dedicated and collaborative individuals to join our team of talented and valued employees. Excellent organizations have a set of principles, or core values, that are used to implement their mission and vision. Those values represent the touchstone for the organization, guiding the decisions of the individuals and the organization. At the City of Aurora, we demonstrate our excellence by modeling the CORE 4 Values of: Integrity, Respect, Professionalism, and Customer Service, and we welcome all who share these values to apply.

Why Work for Aurora?

• Make a difference in the lives of real people every day
• Diverse community
• Competitive total compensation package
• Well-Funded General Employees Retirement Plan
• Light rail station minutes away
• On-site fitness center and overall employee well-being programs Internal educational programs to assist with career advancement
• Access to innovation workspaces

PRIMARY DUTIES & RESPONSIBILITIES Hiring salary: $18/hour This is classified as VHBE (Variable Hour Benefit Eligible), where the selected candidate will work an average of 40 hours per week. The selected candidate will be eligible to elect Medical, Dental, and Vision benefits, accrue paid time off, and receive 11 paid holidays. The deadline to submit applications is Friday, March 1, 2024. However, it is subject to close at any time without prior notice once a sufficient pool of qualified applicants is obtained. OVERVIEW OF POSITION / DEPARTMENT Performs a variety of support functions to assist the designated Head Professional and Assistant Professional in providing high quality golf facilities and services to the public at one of the City’s five golf courses. The Golf Division operates as a division of the Parks, Recreation and Open Space Department. PRIMARY DUTIES & RESPONSIBILITIES

• Coordinates with the Head Professional and Assistant Professional the opening and closing of the facility to include preparing/maintaining daily business records and bank deposits
• Acts as lead worker in overseeing temporary/seasonal staff in the absence of full-time staff
• Communicates with golf maintenance staff regarding course issues to keep staff and public informed
• Coordinates daily golf shop activities including but not limited to, providing exceptional customer service, cash handling, POS and reservation systems, assist with customer inquiries/concerns, coordinate outside service staff, provides retail, tournament and club/league assistance and monitor flow of play on the course
• Provides lead or support role in conducting various individual and/or group instruction programs
• May provide lead role in junior golf and/or new player development programming
• May be asked to help with outside service duties when need arises
• Assist with marketing related activities for Golf Division
• Performs other related duties as assigned

MINIMUM QUALIFICATIONS & WORKING CONDITIONS An equivalent combination of education, training, and experience that demonstrates required knowledge, skills, and abilities may be considered Education:

• High School Diploma or GED

Experience:

• At least one-year experience working in a traditional golf shop or closely related setting

Preferred Qualifications:

• Golf instruction experience preferred

Knowledge:

• Awareness that the customer experience must be the priority if we are to be successful
• Understanding that as a government employee, it is our job to serve the public
• Awareness of the importance of treating everyone with equal respect and kindness
• Knowledge of traditional golf pro shop operations and cash handling best practices
• Knowledge surrounding the golf swing, rules, etiquette and other traditions of the game

Skills:

• Strong interpersonal skills showcased by a genuinely friendly nature (in-person and phone)
• Servant oriented attitude – desire to help customers feel welcome and appreciated
• Exhibits a calming influence in conflict situations
• Comfortable in lead roles related to overseeing temporary staff, instructional programming and education
• Experienced in traditional windows-based and golf specific software programs

Abilities:

• Establish and maintain effective working relationships with employees, all levels of management and the public
• Handle sensitive situations with tact and diplomacy
• Communicate effectively both orally and in writing
• Help oversee a diverse temporary/seasonal work group in a respectful and inclusive manner
• Creatively solve problems, negotiate and handle stressful situations in a positive manner
• Have an open mind and look at situations from multiple perspectives
• Ability to work varied hours, including weekends, evenings and holidays

Licenses and Certifications Required:

• Pass background check
• Colorado Driver’s License – within three months of being hired
• Prefer registration in PGA or LPGA apprentice related programs

WORKING CONDITIONS Essential Personnel:

• When a local announcement of emergency or disaster is declared by the City, all City of Aurora employees may be required to work as essential personnel.

Physical Demands:

• Medium - work that involves lifting/carrying no more than 50 pounds with or without assistance
  • Continuous standing and walking
  • Occasional pushing, pulling, bending and stooping
  • Clear vision to read computer monitor and written documents
  • Speech communication and hearing to maintain communication with employees and citizens
  • Hand/eye coordination for operation of computer keyboard, golf carts, radios and misc. equipment

Work Environment:

• Works primarily indoors but may work outdoors assisting customers and employees with daily play and/or programming activities in varying weather conditions.
• Hours spent involved with golf instruction will be almost entirely outdoors in the elements

Equipment Used:

• Uses phones, radios, standard office equipment including personal computer and common office software such as email, internet, Word, Excel and various golf specific software programs
• Driving a golf cart will be a frequent requirement of this position.
• This position may require the incumbent to use personal equipment (e.g. vehicle, cell phone, tools, etc.) in the course of their employment.

For Veterans preference: Please show all of your employment history, including military service and related documentation (DD214) on the application.

The City of Aurora is an equal opportunity employer. We are required by state and federal agencies to keep certain statistical records on applicants. It will not be used in any way to discriminate against you because of your sex, race, age, sexual orientation, creed, national origin, disability or military status, gender identity, unless related to a bona fide occupational qualification as defined by the Colorado Civil Rights Commission and the Equal Opportunity Commission.

Despite the changes in Colorado law, the City of Aurora maintains a drug-free workplace. A positive test of marijuana is grounds for disqualification and ineligibility for employment with the city for one year or termination once hired.

Drug Testing, Thorough Criminal Background Check, and Employment References:
As a condition of employment, all applicants selected for employment with the City of Aurora must undergo a thorough criminal background check and drug screening. Employment references will be conducted on finalists for City of Aurora vacancies.

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