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Kalispel Tribe of Indians | Spokane Washington United states
Expires: May 6, 2026
Member Service Attendant
Job Title: Member Service Attendant Department: Golf Shop
Reports To: Member Service Lead Grade: A
Updated By: HR Position status: Non-Exempt
Approved By: _________________ Date Updated: 11/1/16
License:
Hiring Preference: The Kalispel Tribe of Indians is an Equal opportunity employer. Consistent with federal law, the Kalispel Tribe of Indians applies Indian preference in employment. It is the policy of the Kalispel Tribe of Indians to give preference in hiring, promotions, and transfers into vacant positions to qualified applicants in the following order: 1) Kalispel Tribal Members; 2) Spouses of an enrolled Kalispel Tribal Member; 3) enrolled members of other Indian Tribes; 4) all other applicants. At-Will Employment: Employment with the Kalispel Tribe of Indians is at-will and can be terminated with or without cause, and with or without notice, at any time, either at the option of the employee or the Kalispel Tribe of Indians. Drug Testing: The Kalispel Tribe of Indians is a drug free work place. All applicants are subject to drug testing at the time of hire and at unannounced times during employment. Background Investigation: All candidates and employees may be subject to a background investigation.
Kalispel Hospitality
It is our expectation that anyone who works for the Kalispel Tribe of Indians lives by and operates out of the following behaviors and beliefs:
CORE PURPOSE
We Make People Feel Special. Deliver Kalispel hospitality, find a path to YES, and provide a warm smile and greeting.
CORE VALUES
We Take Pride In Everything We Do. Proudly represent the Kalispel Tribe, anticipate guest needs, and take ownership and put others first.
Everyone is Welcome Here. Respect and honor all guests, use sincere “thank you” and “goodbye,” and use guest name whenever possible.
We Choose Excellence Every Day. Help each other achieve greatness, be genuine, attentive, and flexible, and know the property and amenities.
Summary of Functions
The Kalispel Golf and Country Club Member Services department exists to enhance the golf experience of the membership and guests by providing exceptional golf car, club, and pre/post round services of the Club in a timely, courteous, and efficient manner. Member Services attendants will be held to the highest standards of conduct at all times.
Essential Duties and Responsibilities
While performing the duties of this job, the employee is occasionally exposed to tobacco smoke, moving mechanical parts and fumes or airborne particles. The worker is frequently subject to inside environmental conditions, which provide protection from weather conditions, but not necessarily from temperature changes, and is occasionally subject to outside environmental conditions and to wet and/or humid conditions. The noise level in the work environment is usually moderate.
Travel Requirements
No travel for this position is required.
“I certify that I have read this job description and understand each one of the requirements for this position, including but not limited to the physical requirements.
By signing this document, I certify that I meet all the physical requirements for this job, without any limitation.”
________________________________ ____________
Team Member Signature Date
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Expires: May 6, 2026
Member Service Attendant
Job Title: Member Service Attendant Department: Golf Shop
Reports To: Member Service Lead Grade: A
Updated By: HR Position status: Non-Exempt
Approved By: _________________ Date Updated: 11/1/16
License:
Hiring Preference: The Kalispel Tribe of Indians is an Equal opportunity employer. Consistent with federal law, the Kalispel Tribe of Indians applies Indian preference in employment. It is the policy of the Kalispel Tribe of Indians to give preference in hiring, promotions, and transfers into vacant positions to qualified applicants in the following order: 1) Kalispel Tribal Members; 2) Spouses of an enrolled Kalispel Tribal Member; 3) enrolled members of other Indian Tribes; 4) all other applicants. At-Will Employment: Employment with the Kalispel Tribe of Indians is at-will and can be terminated with or without cause, and with or without notice, at any time, either at the option of the employee or the Kalispel Tribe of Indians. Drug Testing: The Kalispel Tribe of Indians is a drug free work place. All applicants are subject to drug testing at the time of hire and at unannounced times during employment. Background Investigation: All candidates and employees may be subject to a background investigation.
Kalispel Hospitality
It is our expectation that anyone who works for the Kalispel Tribe of Indians lives by and operates out of the following behaviors and beliefs:
CORE PURPOSE
We Make People Feel Special. Deliver Kalispel hospitality, find a path to YES, and provide a warm smile and greeting.
CORE VALUES
We Take Pride In Everything We Do. Proudly represent the Kalispel Tribe, anticipate guest needs, and take ownership and put others first.
Everyone is Welcome Here. Respect and honor all guests, use sincere “thank you” and “goodbye,” and use guest name whenever possible.
We Choose Excellence Every Day. Help each other achieve greatness, be genuine, attentive, and flexible, and know the property and amenities.
Summary of Functions
The Kalispel Golf and Country Club Member Services department exists to enhance the golf experience of the membership and guests by providing exceptional golf car, club, and pre/post round services of the Club in a timely, courteous, and efficient manner. Member Services attendants will be held to the highest standards of conduct at all times.
Essential Duties and Responsibilities
- To understand and respond to all member and guest needs and requests in a timely and professional manner and in conjunction with Kalispel Hospitality.
- To greet all members and guests upon their arrival and assist them with their golf bags and any directions or information they may need.
- To maintain, in appropriate area; an ample and orderly supply of golf cars.
- To keep organization and cleanliness of bag room, golf car storage, staging areas, and practice facilities.
- To safely transport members and guests who are walkers up the hill to the #10 tee boxes using our shuttle.
- To approach all members and guests at the end of their round and offer to clean their clubs and assist them in returning their golf cars.
- To volunteer to help the member or guest transport their clubs to the car, upstairs bag rack, or other location.
- To follow all specified procedures to satisfactorily perform routine daily tasks including: opening and closing the bag room and golf car storage area; preparing member’s clubs who will be playing golf that day and cleaning/storing them at the end of their round; collecting and cleaning range balls; cleaning, storing, and charging golf cars; removing trash from staging areas and driving range.
- To perform basic routine service on fleet of golf cars including maintenance on batteries and tires and performing complete details on golf cars.
- To participate in the set up and breakdown of the Club’s golfing events.
- To advise the golf professional staff of any member or guest complaints so they may be professionally resolved.
- To be knowledgeable about all goods and services offered by the Club and to actively promote them to our membership and guests.
- May be required to be an IRB panelist.
- Responsible for maintaining a good attendance record.
- This job description does not list all of the duties of this position.
- None.
- High School Diploma /GED or pursuing.
- Basic golf knowledge preferred.
- Strong interpersonal skills.
- Ability to obtain and maintain a Tribal Gaming License.
- Valid driver’s license (Must be in possession while operating a Tribal Vehicle).
- Work nights, weekends and holidays as required.
- Heavy work - Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently and/or up to 20 pounds constantly to lift, carry push, pull or otherwise move objects.
- This position requires significant amounts of standing or walking as well as driving golf cars and other motor vehicles in a seated position.
- The majority of the work for this position will be performed outside and exposed to the natural elements (hot, cold, rain, wind, etc.).
While performing the duties of this job, the employee is occasionally exposed to tobacco smoke, moving mechanical parts and fumes or airborne particles. The worker is frequently subject to inside environmental conditions, which provide protection from weather conditions, but not necessarily from temperature changes, and is occasionally subject to outside environmental conditions and to wet and/or humid conditions. The noise level in the work environment is usually moderate.
Travel Requirements
No travel for this position is required.
“I certify that I have read this job description and understand each one of the requirements for this position, including but not limited to the physical requirements.
By signing this document, I certify that I meet all the physical requirements for this job, without any limitation.”
________________________________ ____________
Team Member Signature Date
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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