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Well-known member
Wianno Club | Osterville Massachusetts United states
Expires: February 14, 2024
Full job description
Status: Seasonal, Full-time, Non-Exempt
Responsibility: High level of supervision needed. Low level of operational decision making
Reports to: Director of Golf
Supervises: N/A
Skill:
Work Conditions: Level 3 – Half of the work is performed indoors, half outdoors, half of the work is performed in an air-conditioned environment, variable schedule based on business demands, some duties require working with hazards.
Duties: The primary part of the Golf House Porter position is to ensure the cleanliness and orderliness of the Golf House and the Golf Course Comfort Stations and to ascertain that they are properly stocked with the supplies to which guests are entitled. In addition to general housekeeping tasks the Golf Shop Porter duties in a similar environment will include the following responsibilities.
Expires: February 14, 2024
Full job description
Status: Seasonal, Full-time, Non-Exempt
Responsibility: High level of supervision needed. Low level of operational decision making
Reports to: Director of Golf
Supervises: N/A
Skill:
- Excellent Teamwork and Communication Skills – Interact, work and relate with people, listen, speak, read, write, observe, use English fluently.
- Excellent Customer Service Skills – Product knowledge, problem-solving skills, time management, attentiveness, patience, positive attitude, a willingness to go the extra mile, responsibility, professionalism.
- Advanced Safety Skills – Observe safety rules, safely operate equipment, food safety consciousness, CPR and First Aid.
Work Conditions: Level 3 – Half of the work is performed indoors, half outdoors, half of the work is performed in an air-conditioned environment, variable schedule based on business demands, some duties require working with hazards.
Duties: The primary part of the Golf House Porter position is to ensure the cleanliness and orderliness of the Golf House and the Golf Course Comfort Stations and to ascertain that they are properly stocked with the supplies to which guests are entitled. In addition to general housekeeping tasks the Golf Shop Porter duties in a similar environment will include the following responsibilities.
- Clean Golf Pro Shop, lobby, stairways, restrooms and lounges..
- Ensure that all “high touch” areas such as doors, knobs, counters, faucets are sanitized every 2 hours.
- Restock Golf House supplies such as cups, sanitizer, soaps, shampoos, etc in the Locker Rooms as needed
- Clean all Comfort Stations on the course every 4 hours
- Assist with collection of and stocking the Driving range.
- Respond to calls for such as spills, broken glasses, etc.
- Follow all Wianno Club safety and security procedures.
- Report any maintenance issues or safety hazards to supervisor or Manager on duty.
- Observe and report damage of hotel property and report to the Golf Professional on duty in the Pro shop.
- Knowledge of cleaning and sanitation products, techniques, methods, cleaning sensitive materials, and of operating cleaning equipment.
- Professionally and courteously handle member or guest concerns and complaints, informing the Golf Professional on Duty of all problems and solutions.
- Provide for all members and guests, and instill in the staff, the need for extraordinary personal service through attention to detail, quality communication and follow through.
- Be familiar with and follow the Club’s emergency procedures and be prepared to handle an emergency if one arises.
- Represent the Club in the highest standard possible both on and off property.
- Other related duties as assigned
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