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Coeur d'Alene Casino Resort Hotel | Worley Idaho United states
Expires: May 6, 2024
Full job description
$1,000 hiring bonus (restrictions apply), full time employees receive full coverage medical, dental and vision benefits at no additional cost, discounted childcare available, free rides on the CDA bus routes to Spokane, Post Falls and Coeur d'Alene available, free meal each shift, discounted food and gas at all venues, and many more!
SUMMARY:
The Golf Course Ranger/Ambassador is one of the most visible employees of the facility. This position is tasked with directing the flow of traffic on the course, enforcing facility rules, assisting customers with course etiquette, alerting management to any golf course problems, promoting the facility and its events and assisting players with any on-course problems. Due to the nature of the position, the ranger/ambassador must be pleasant, but firm at the same time. Any refusal by a customer to follow rules, etc. must be reported to the golf shop. Do not be argumentative.
RESPONSIBILITIES:
Education/Experience:
While performing the duties of this job, the employee is frequently required to perform repetitious activities; stand and/or walk for prolonged periods of time; twist; reach with hands and arms; talk or hear; and lift and/or move up to 50 pounds. The employee must occasionally work in confined areas, push, pull, reach above shoulder height, and stoop to remove golf clubs from a vehicle. Specific vision abilities required by this job include ability to adjust focus.
This description has been designed to indicate the general nature and level of work performed by employees within this position. The actual duties, responsibilities, and qualifications may vary based on assignment or group.
The Coeur d'Alene Casino Resort Hotel practices Indian Preference and gives preference to Coeur d'Alene Tribal Members, Spouses and/or children of CDA Tribal Members, and Other Enrolled members of Federally Recognized Tribes and then all other applicants.
Expires: May 6, 2024
Full job description
$1,000 hiring bonus (restrictions apply), full time employees receive full coverage medical, dental and vision benefits at no additional cost, discounted childcare available, free rides on the CDA bus routes to Spokane, Post Falls and Coeur d'Alene available, free meal each shift, discounted food and gas at all venues, and many more!
SUMMARY:
The Golf Course Ranger/Ambassador is one of the most visible employees of the facility. This position is tasked with directing the flow of traffic on the course, enforcing facility rules, assisting customers with course etiquette, alerting management to any golf course problems, promoting the facility and its events and assisting players with any on-course problems. Due to the nature of the position, the ranger/ambassador must be pleasant, but firm at the same time. Any refusal by a customer to follow rules, etc. must be reported to the golf shop. Do not be argumentative.
RESPONSIBILITIES:
- Ranger/Ambassador should be on-time for shift and ready to work 5 minutes prior to shift starting
- Be the on-course customer service specialist for the facility
- Promote the facility programs, events and image to the customer s of the facility at all times
- Provide welcoming “first contact” with each customer or groups of customers and ensure they have an enjoyable experience
- Check with the golf shop for any unusual or special instructions, such as cart paths only etc.
- Be in possession of the daily tee sheet and monitor for updates throughout the shift
- Make sure all equipment; radio, cart, etc. are working correctly
- Accurate recordkeeping of the number of players daily
- Communicate with the golf shop on a regular basis
- Assist customers with any on-course problems – alert appropriate supervisor if necessary
- Move around the course in reverse order, hole 18 back to hole 1
- Enforcing facility rules and regulations
- Keep work area neat and clean at all times
- Assist in keeping the course and areas around the clubhouse clean, and call attention to golf shop of any maintenance issues needing addressing
- Keep players on the pre-determined pace-of-play schedule and report any problems to the golf shop
- Continually check in with the golf shop personnel (25-30 minutes), even if there is nothing to report, for possible change of duties
- Be prepared for inclement weather (air horn, rain gear, etc.), understand bad weather procedures and communicate with golf shop during weather alerts as necessary
- Assist other outside staff as needed
- This position may perform additional duties as needed/required
Education/Experience:
- Able to pass a golf knowledge test to include basics of golf, rules of golf, and best guest service practices.
- High school diploma or equivalent.
- Must be at least 18 years of age.
- Valid driver’s license and evidence of a good driving record required.
- 6 months customer service experience required.
- Excellent customer service skills required.
- Must possess a high degree of golf knowledge, including familiarity with golf cart and GPS operation.
- Mechanical aptitude and manual dexterity required.
- Must be able to work well in a team environment.
- Strong multi-tasking skills required, including the ability to manage the tee sheet and pace of play.
- Excellent organizational skills required.
- Excellent verbal communication skills required.
- Basic problem solving and prioritizing skills required.
While performing the duties of this job, the employee is frequently required to perform repetitious activities; stand and/or walk for prolonged periods of time; twist; reach with hands and arms; talk or hear; and lift and/or move up to 50 pounds. The employee must occasionally work in confined areas, push, pull, reach above shoulder height, and stoop to remove golf clubs from a vehicle. Specific vision abilities required by this job include ability to adjust focus.
This description has been designed to indicate the general nature and level of work performed by employees within this position. The actual duties, responsibilities, and qualifications may vary based on assignment or group.
The Coeur d'Alene Casino Resort Hotel practices Indian Preference and gives preference to Coeur d'Alene Tribal Members, Spouses and/or children of CDA Tribal Members, and Other Enrolled members of Federally Recognized Tribes and then all other applicants.
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