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Golf Concierge (Full Time) - UNITED STATES

GolfJobs

Well-known member
Saint John's Resort | Plymouth Michigan United states
Expires: March 5, 2024


Position Summary:

This role is one of the main touching points with each guest on property. This person will be greeting, announcing, and providing golf course knowledge for each guest as they come up to the first tee.

Key Responsibilities:
  • Possess strong communication skills to confidently address members by their surname, ensuring accurate pronunciation.
  • Maintain a tidy and orderly appearance at the first tee starter booth and courtesy area.
  • Consistently present in the designated uniform with a name tag during shifts.
  • Efficiently manage and monitor tee times for daily play.
  • Maintain regular communication with the Pro Shop and bag room for updates on starting times.
  • Remain stationed at the assigned post unless otherwise directed.
  • Be prepared to stand for extended periods; the role does not accommodate sitting in a cart. Engage guests with warm ad friendly greetings.
  • Ensure all guests are duly registered at the shop and provide guest tags if they were missed at the bag drop.
  • Manage opening and closing procedures.
  • Proficiently operate the microphone for announcements and adept at using the internet or Pandora for walk-up music for members and guests.
  • Capable of working swiftly and effectively with people and technology, including troubleshooting (e.g., Wi-Fi connectivity.)
  • Offer direction or assistance to club members or guests as needed.
  • Stay informed about events and relebant information to communicate to members and guests.
  • Overss time management and enforce pace-of-play policies at the first tee.
  • Relay any issues to the Professional Staff.
Notify the supervisor of any safety concerns, supply needs or repair requirements.
  • Take pride in the facility and strive to deliver an exceptional experience for every guest.
Reports To: Head Golf Professional

Qualifications:
  • Experience in a customer service role, preferably in golf.
  • Excellent communication and interpersonal abilities.
  • Passionate about golf and knowledgeable about our Facility.
  • Ability to run Pandora or other music avenues.
  • Ability to have a strong voice and work on a microphone system when needed.
  • Ability to work a flexible schedule, including weekends, holidays and evenings as required.
The Cardinal Golf Course at Saint John's Resort is an Equal Opportunity Employer. All interested candidates must be willing to undergo a pre-employment criminal background check.

Job Types: Full-time, Seasonal

Pay: From $18.00 per hour

Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Flexible schedule
  • Free parking
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance
Schedule:
  • Day shift
  • Evenings as needed
  • Evening shift
  • Holidays
  • Monday to Friday
  • Morning shift
  • Night shift
  • Weekends as needed
Work Location: In person


 
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