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Ycon Hospitality Management & Consulting | Lisbon Lisboa Portugal
Expires: June 9, 2026
Company Description
Ycon Hospitality & Consulting is a premier hotel management and consulting group, trusted by both national and international investors, developers, and top-tier hospitality brands. With decades of expertise, the company specializes in management, investment strategies, real estate, asset management, advisory services, and sales and marketing. Ycon Hospitality offers cutting-edge solutions and insights, making it a valuable partner for organizations seeking sustainable growth and optimal return on investment. At its core, Ycon is committed to driving success in the ever-evolving hospitality industry.
Role Description
The Front of the House role is a full-time, on-site position based in Lisbon. The role involves managing day-to-day interactions with guests, ensuring exceptional customer service, and creating a warm, welcoming environment. Responsibilities include handling customer inquiries, coordinating bookings, presenting information clearly and professionally, and maintaining communication between guests and other staff members to ensure seamless service delivery.
Qualifications
Expires: June 9, 2026
Company Description
Ycon Hospitality & Consulting is a premier hotel management and consulting group, trusted by both national and international investors, developers, and top-tier hospitality brands. With decades of expertise, the company specializes in management, investment strategies, real estate, asset management, advisory services, and sales and marketing. Ycon Hospitality offers cutting-edge solutions and insights, making it a valuable partner for organizations seeking sustainable growth and optimal return on investment. At its core, Ycon is committed to driving success in the ever-evolving hospitality industry.
Role Description
The Front of the House role is a full-time, on-site position based in Lisbon. The role involves managing day-to-day interactions with guests, ensuring exceptional customer service, and creating a warm, welcoming environment. Responsibilities include handling customer inquiries, coordinating bookings, presenting information clearly and professionally, and maintaining communication between guests and other staff members to ensure seamless service delivery.
Qualifications
- Strong Interpersonal Skills and Interpersonal Communication abilities
- Excellent Communication and Customer Service skills
- Ability to deliver polished and professional Presentations
- Proficient in managing guest experiences and building positive relationships
- Flexible and adaptable to fast-paced working environments
- Previous experience in hospitality or client-facing roles is highly advantageous
- Proficiency in multiple languages (particularly Portuguese and English) is a plus
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