GolfJobs
Well-known member
The Boca Raton | Boca raton Florida United states
Expires: March 19, 2024
BASIC FUNCTION
The Director of Golf directs and oversees the total golf operation and services offered including the golf starting times administration, golfer registration in golf shop, golf practice area, outside golf services areas, golf cart operations & maintenance and supervision of the head golf professional. The position promotes an exceptional "golf experience," and provide excellent services and programs for all members and guests.
Facility/Departmental Responsibilities
Golf Operations Management
Golf Administration
Accountable for the financial and operational performance of the golf department.
Develop annual business plans for the golf operation.
Ensure all financial goals and objectives are being achieved.
Develop and prepare Golf Operating Budget. In addition, forecast and review all golf operations revenues and expenses on a daily, weekly, monthly, quarterly, and annual basis.
Develop and prepare Golf Capital Budget.
Ensure system controls are in place to safeguard assets, revenues, and resources.
In keeping with facility goals of the facility, utilize yield management techniques to maximize golf course usage.
Golf Shop Retail Support
Assist with development and promotion of a profitable golf shop merchandising operation with Retail Director.
Assist in supervision and training of all golf shop staff to maximize sales opportunities.
Ensure an attractive and orderly appearance is maintained in and around the golf shop.
Facilitate accurate and timely inventory counts by scheduling staff appropriately.
Player Development
Ensure professional golf instruction, clinics, golf schools, and player development programs are
available for all customer segments. Focus on programs for men, women, families, seniors, and juniors.
Ensure the services of a well-trained staff of professional golf instructors are available when required.
Education/Qualifications/Certification:
A Bachelor’s degree or higher in a business-related field is preferred
Maintain PGA of America membership in good standing in an active classification within one of the following golf professional classifications: PGA Master Professional, PGA Certified Professional, or PGA
Class “A”
Minimum of five (5) years of proven success managing a high demand for profit member and hotel guest shared golf facility.
Experienced in public relations and public speaking.
Experience and proven knowledge of the game of golf, rules of golf, golf facility operations and tournament operations
Fundamental supervisory practices and principles.
Act as a role model for all employees by demonstrating the behavior and work ethic expected of all employees.
Strong organizational, planning and prioritization skills.
Self-motivated with desire to promote and market.
Service and customer focused attitude.
Experienced in written and oral business communications.
Remain up to date on customer relationship management tactics and strategies.
Experienced computer user including Microsoft Word and Excel. Proficient in other applications, i.e., email, internet, Golf Genius tournament software and Jonas starting time and POS software.
Maintain and promote a positive professional image within the community.
Attend conferences, workshops, meetings, and trade shows to keep abreast of marketing and business trends.
Maintain a credible golf game and remain current on instructional innovations.
EOE/AA/DISABLED/VETERANS
Expires: March 19, 2024
BASIC FUNCTION
The Director of Golf directs and oversees the total golf operation and services offered including the golf starting times administration, golfer registration in golf shop, golf practice area, outside golf services areas, golf cart operations & maintenance and supervision of the head golf professional. The position promotes an exceptional "golf experience," and provide excellent services and programs for all members and guests.
Facility/Departmental Responsibilities
- Work closely with all department heads to achieve the goals and objectives of the facility.
- Maintain a close working relationship with the Golf Course Superintendent and provide feedback on course playability, tournament set up, and customer feedback.
- Assist the Membership Sales Director in the promotion of new member leads and provide a supporting role in assisting with prospective members and orientation of new members.
- Assist with development of golf marketing initiatives including all promotional materials, play recruitment, yield management, golf packages, and outside events plus the promotion of new memberships.
- Coordinate with the Food and Beverage Manager for all food and beverage needs, banquets, outside events, and catering for all golf functions.
- Oversee the management and performance of all applicable golf department operations and services, assuring high standards and customer satisfaction.
- Support a profitable merchandise concession that is consistent with customer/patron demographics and needs.
- Establish golf shop operations personnel policies and ensure proper hiring, training, supervising, personal development, and corrective action in accordance with fair labor standards, safety, and established policy.
- Oversee the development of operating procedures and training manuals for the golf operation.
- Oversee and manage the Head Golf Professional and all golf department staff.
- Schedule and chair regular staff meetings focused on customer service, operations, revenue growth, cost containment and continuous improvement.
- Attend, as invited, committee/staff/public meetings representing the facility’s Golf Department.
- Meet, greet, and welcome prospective customers/patrons.
- Oversee and enforce golf shop operations policies, procedures, controls, and fee structures to ensure the safekeeping of assets, inventory, and resources.
- Enforce all rules and regulations governing golf course usage.
- Oversee all fiscal areas and performance for the golf operations including planning, budgeting, forecasting, monitoring, and correction.
- Establish profit centers goals and forecasts for all golf programs and services; generate, monitor, and analyze reports.
- Play golf with a variety of members and/or guests of all skill levels as time and duties permit.
- Oversee golf Maintenace facility.
Golf Operations Management
- Oversee the starting time reservation system, starting procedures, and monitoring of the pace of play.
- Track and verify all members and guests, green fees, golf cars, club storage, lockers, handicap fees, and other charges necessary to facilitate accurate accounting and recordkeeping.
- Maintain, update, and utilize customer database.
- Oversee golf cart fleet while ensuring proper maintenance and recordkeeping.
- Oversee an innovative tournament program, group outings, and leagues that service all customer segments.
- Oversee the operations of a well-managed practice facility.
- Oversee professional club repair and club fitting services.
- Ensure the proper storage, safety, and cleaning of golf equipment.
Golf Administration
- Ensure the Golf Department is recruiting, hiring, training, motivating, and supervising capable golf department staff and accurate payroll records are maintained.
- Ensure evaluations and annual reviews are completed and recorded for all applicable staff.
- Attend staff meetings as scheduled by management and schedule staff meetings with golf operations personnel.
- Provide regular written communication with supervisor to include facility, programming, staff, and customer updates.
- Update and maintain golf shop policies & procedures and job descriptions and ensure they are adhered to and posted in the proper areas.
- Maintain safety standards and safety equipment within OSHA requirements.
- Adhere to, enforce, and implement policies & procedures of the facility.
Accountable for the financial and operational performance of the golf department.
Develop annual business plans for the golf operation.
Ensure all financial goals and objectives are being achieved.
Develop and prepare Golf Operating Budget. In addition, forecast and review all golf operations revenues and expenses on a daily, weekly, monthly, quarterly, and annual basis.
Develop and prepare Golf Capital Budget.
Ensure system controls are in place to safeguard assets, revenues, and resources.
In keeping with facility goals of the facility, utilize yield management techniques to maximize golf course usage.
Golf Shop Retail Support
Assist with development and promotion of a profitable golf shop merchandising operation with Retail Director.
Assist in supervision and training of all golf shop staff to maximize sales opportunities.
Ensure an attractive and orderly appearance is maintained in and around the golf shop.
Facilitate accurate and timely inventory counts by scheduling staff appropriately.
Player Development
Ensure professional golf instruction, clinics, golf schools, and player development programs are
available for all customer segments. Focus on programs for men, women, families, seniors, and juniors.
Ensure the services of a well-trained staff of professional golf instructors are available when required.
Education/Qualifications/Certification:
A Bachelor’s degree or higher in a business-related field is preferred
Maintain PGA of America membership in good standing in an active classification within one of the following golf professional classifications: PGA Master Professional, PGA Certified Professional, or PGA
Class “A”
Minimum of five (5) years of proven success managing a high demand for profit member and hotel guest shared golf facility.
Experienced in public relations and public speaking.
Experience and proven knowledge of the game of golf, rules of golf, golf facility operations and tournament operations
Fundamental supervisory practices and principles.
Act as a role model for all employees by demonstrating the behavior and work ethic expected of all employees.
Strong organizational, planning and prioritization skills.
Self-motivated with desire to promote and market.
Service and customer focused attitude.
Experienced in written and oral business communications.
Remain up to date on customer relationship management tactics and strategies.
Experienced computer user including Microsoft Word and Excel. Proficient in other applications, i.e., email, internet, Golf Genius tournament software and Jonas starting time and POS software.
Maintain and promote a positive professional image within the community.
Attend conferences, workshops, meetings, and trade shows to keep abreast of marketing and business trends.
Maintain a credible golf game and remain current on instructional innovations.
EOE/AA/DISABLED/VETERANS
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