GolfJobs
Well-known member
Hidden Valley Country Club | Sandy city Utah United states
Expires: May 28, 2024
Full job description
Works closely with the Head Professional to oversee all facets of the golf operation, tournament operations, and especially the day-to-day responsibilities and procedures established to ensure efficiency and meeting service objectives. Provides professional support, direction, management, training, and leadership to golf staff associates. Promotes and nurtures customer relations to enhance the quality of the golf experience.
Expires: May 28, 2024
Full job description
Works closely with the Head Professional to oversee all facets of the golf operation, tournament operations, and especially the day-to-day responsibilities and procedures established to ensure efficiency and meeting service objectives. Provides professional support, direction, management, training, and leadership to golf staff associates. Promotes and nurtures customer relations to enhance the quality of the golf experience.
- Qualified candidates first and foremost must have excellent customer service and communication skills, be a team player, and have a passion for golf.
- Detail oriented individual and able to prioritize work, managing multiple tasks with limited supervision.
- Demonstrated ability to be creative and develop unique programs and ideas.
- Ability to be a self-starter where little supervision is required to accomplish tasks.
- Excellent communication skills, both verbal and written.
- Solid computer skills, including Microsoft Outlook, Word and Excel.
- Ability to integrate quickly with an established team of golf professionals.
- Supervise and manage the total golf operations in a professional and efficient manner in the absence of the Head Golf Professional.
- Supervise, schedule and train golf shop personnel and outside services.
- Responsible for efficient and friendly customer service throughout the pro shop, checking in golfers, accurately ringing up charges at the register and properly checking in all golfers prior to play. This also includes proper cash handling procedures as well as making sure that all standards of operations are being met.
- Maintain control of the tee sheet, including walkups and pairings. Collect all guests’ fees while charging according to the daily rate.
- Respond to inquiries and make tee-times for Members and guests both in person and on the phone. Converse with Members and guests in a friendly manner.
- Provide excellent customer services, professional advice and assistance to all patrons. Focus your attention on Members and guests needs and remain calm, professional and courteous at all times, even when under pressure.
- Organize and promote all Club Tournaments and other special events/functions at the Club.
- Ability to provide high quality golf instruction for private and group lessons.
- Promote the game of golf to the membership of Hidden Valley, and protects the brand of the Club in our community.
- Works with the golf and other club staff to successfully implement the overall vision of providing the finest golf and social experiences for the membership of Hidden Valley.
- Displays an affable personality and presence in the golf shop, practice amenities and while on the golf course.
- Manages the Hidden Valley Junior Golf Program, its instruction, and associated activities with the support and input of the other Assistant Golf Professionals.
- Assists the Head Golf Professional with the successful administration and execution of tournament operations.
- Supports the Supervisor of Outside Operations in managing our Member Services team to deliver a first-class member experience.
- Assists with merchandising the golf shop, including meeting with vendors and making product selections, receiving, pricing, invoicing, special order processing, and rotation of displays throughout the golf shop.
Skills and Experience:- Bachelor’s degree (B.A.) or equivalent; or four years related experience and/or training; or equivalent combination of education and experience.
- Proficient in golf hospitality, Internet technologies, and Microsoft Office products.
- Experience with Jonas Software preferred.
- Must have extensive knowledge of the Rules of Golf.
- Successful implementation and execution of a quality Junior Program.
- PGA Member Preferred / Level 2 & 3 will be considered.
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